Privacy Policy

Information We Collect

We may collect information such as name, email address, billing and shipping information, account details, membership selection, order history, and health information voluntarily submitted through forms or the Wellness Safety Review process.

How We Use Information

We use information to manage accounts, process memberships and orders, provide support, communicate updates, improve the website, and support pharmacist-guided access where applicable.

Wellness Safety Review Information

Guided Membership involves collecting health information — such as medications, allergies, and medical history — for the pharmacist-led Wellness Safety Review. This information is used to screen for safety and appropriateness before practitioner-only access is granted. Root Cost Meds handles this information carefully and only uses it for appropriate membership-related purposes.

Payments

Payment information is processed through secure third-party payment processors such as Shopify or approved payment providers. Root Cost Meds does not store full payment card details directly.

Third-Party Services

We may use third-party services for website hosting, ecommerce, payments, email communication, analytics, shipping, and customer support.

Movement Health Relationship

Root Cost Meds is the practitioner-grade supplement marketplace of Movement Health, LLC. Information may be used to support services connected to Root Cost Meds and Movement Health where appropriate and permitted.

Your Choices

Users may contact us to update account information, unsubscribe from marketing emails, or request information about privacy practices.

Policy Updates

This policy may be updated as Root Cost Meds launches and integrates with Shopify, subscription tools, and other service providers.